Refund policy

Thank you for shopping at Worldnetgifts.
We will work hard to ensure that you are 100% satisfied.

If you are not entirely satisfied with your purchase, it is easy to return and receive a refund. Please don`t hesitate to contact us at service@worldnetgifts.com. We will try our best to meet your request.

Return Policy

-Purchases can be returned within 30 days from the delivery date. (not include customized products).
-Custom orders can't be canceled or refunded, if you want to cancel your custom orders, contact us within 3 hours after you placed your order.
-Items must be unused, undamaged, and in original packaging, and ensure that all articles in the package are intact. If not, the buyer is responsible for all incurred fees and no refund will be issued.
-The Buyer is responsible for return shipping costs.
Items that do not meet these criteria will not be considered for return.

Purchase Not Eligible for Return
-Final sale item(s) is not eligible for return.
-You must email us a picture showing the problem/defect after submitting the return request online.

Fast Refund: We will issue a refund to your original payment method within a week.

Kind reminder: Return packages should be authorized. Any return request not authorized by the customer service will not be honored.

Exchange policy :
All exchange requests will be processed as refunds. Exchange is not available at this time. If you wish to exchange a product, you will need to return your purchase for a refund and place a new order.

Order Cancellation
Your order will be fully refunded if it is canceled within 24 hours of purchase. Please submit a help ticket from Contact Us if you decide to cancel the order. We will NOT accept an order cancellation request if the order has already been shipped.

Pls note: Full tracking is available via your shipping confirmation email during transit. Lost in transit: free reship. We are not liable for theft if the item is tracked as delivered, but we’ll assist with locating it—please contact us. Thank you for understanding.

Contact us. If you have further questions/issues, please don't hesitate to contact us at service@worldnetgifts.com.